Terms & Conditions

Thank you for your interest in participating in our events. Before you proceed to purchase tickets, we strongly recommend you to go through the following event ticketing terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to the event. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organizers of the event – Impact! Productions Seattle.

By opting to purchase, allocate or possess tickets to any of our events, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the venue premises.

Please note that Impact! Productions Seattle reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer www.impactproductions.io. These changes will relate back to the date of purchase of tickets.

The price of one ticket is listened clearly on the event flyer and webpage. This figure is non-negotiable.

The ticket you purchase represents a revocable license for you to access the given venue on the event dates, when the event is scheduled to be hosted. The license includes the revocable right to attending the event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
The bearer has to assume full responsibility of the event tickets, once he/she/they/it receive them. Impact! Productions Seattle has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that www.impactproductions.io is the sole authorized source for purchasing event tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.
The event tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form.

You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that the event tickets cannot be redeemed against cash, credits, or any other benefits.

Impact! Productions Seattle has the right to investigate if there has been any violation of the event ticketing terms and conditions. In case of any conflicts, the decision of Impact! Productions Seattle will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
The event service will be deemed to have been delivered in its entirety as soon as the event starts on it’s given runtime. From that point on, no refund requests will be entertained.

Refunds will be issued in full for refund requests received at least twenty-four (24) hours before the start of the event. From twenty-four (24) hours before the event onwards, no refunds will be issued.

If the event is rescheduled, all ticket purchases will be honored for the rescheduled event date or may be refunded in full.

If any event is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, protests, delays in production, and the like.

If the event is cancelled in its entirety due to any unforeseen circumstances, Impact! Productions Seattle has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds depending entirely on the situation.

After submitting your refund request in writing by email to [email protected], please allow up to ten (10) business days for us to process your refund request.

If you are not able to access any particular section(s) of the venue listed on the event page – due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

Please note that the decision of Impact! Productions Seattle in such cases will be deemed final and binding.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Impact! Productions Seattle cannot be, in any way, held liable for that.

Impact! Productions Seattle events are ‘rain or shine’ events.

By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending all of our events is 21+ UNLESS stated otherwise very clearly on the event flyer and or website.

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, he/she/they/it will not be granted entry to the event. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.
By purchasing event tickets and presenting the same at the venue, you give your consent to Impact! Productions Seattle AND the venue to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
Impact! Productions Seattle does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

The event venue and Impact! Productions Seattle follow a common ‘zero-tolerance policy’ towards elicit drug usage / harassment / or weapons brandished openly at the venue, AND towards any type of behavior/actions that can be interpreted as discriminatory towards others based on Gender Identity / LGBTQIA+ Status / Age / Ability / Ethnicity / Religion. If you are found in possession of prohibited items at the event and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately.
Your event ticket(s) will become void from that point on.

Please note that you purchase event tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We really hope you will have a great time at our events! Please be safe, use common sense, and show respect for your surroundings so that we may continue to throw awesome productions for everyone!